FAQ
Frequently asked questions.
The questions coaches, parents, athletes, and club leaders usually ask first.
Do I need a whole team to use 3C?
No. You do not need a large roster or multiple coaches. One coach can use 3C with a single athlete or a small group, and the same system can grow with a full competition team.
Do I need to be “techy” to set it up?
No. 3C is designed so you can create your organization, invite your people, add athletes, and start using it without needing technical experience.
How does 3C help during a tournament?
3C brings athlete status, brackets, competition areas, call times, holding, warmups, matches, messaging, video, and last-minute changes into one shared place.
What happens when something changes at the tournament?
Coaches can update competition information and send alerts or organization broadcasts so athletes and families can see changes without relying on scattered texts, screenshots, or someone running across the venue.
As a parent, will I know when my athlete should warm up or report to holding?
Yes. 3C is designed to keep parents and guardians informed about tournament activity so they do not have to track down a coach for every update.
As an athlete, will I know where I need to be next?
Yes. Athletes can receive information about competition areas, upcoming matches, warmup timing, holding or report instructions, ring changes, and coach requests.
Can coaches message the whole team?
Yes. Coaches can send organization broadcasts to everyone or target groups such as coaches, athletes, parents and guardians, or support staff.
Can multiple parents or guardians follow the same athlete?
Yes. Multiple guardians can be linked to an athlete so important tournament information does not have to live on one parent’s phone.
I own the school or club. Do I need separate Owner and Head Coach accounts?
No. The person who creates the organization remains the Organization Owner and automatically receives Head Coach operational access as well.
Does 3C support multiple languages?
Yes. The current beta includes language support for English, Spanish, Korean, French, German, Portuguese, Japanese, Chinese, and Swedish. Users can also set Language & Region separately so regional date, time, number, and phone formats can match how they work.
Can parents communicate with coaches?
Yes. 3C supports Parent or Guardian ↔ Coach communication while preserving the appropriate transparency around athlete communication, especially for minors.
Does an athlete get their own account?
Yes. Adult athletes can create and manage their own Athlete account. Minor athletes use the appropriate Parent or Guardian and team activation process.
Is 3C trying to replace coaches or tournament staff?
No. 3C coordinates people and information so coaches can spend less time chasing updates and more time supporting athletes. The human part of coaching stays human.
